KSI Investments Pty Limited (KSI) is committed to protecting your privacy and
the confidentiality of any personal information that we collect from you. We will
not sell or trade your information. We value your privacy.
This statement sets out the policy of KSI for the collection, storage, use and
disclosure of personal information, as contemplated in the Privacy Act 1988 (as
amended). General information about privacy and the operation of the Privacy
Act 1988 can be found at the Australian Federal Privacy Commissioner’s website
at www.oaic.gov.au.
Compliance with the Privacy Act
KSI is committed to complying with the Privacy Act 1988 (Cth) and the
Australian Privacy Principles.
Collection of Personal Information
To enable KSI to deliver the best possible service to its investors and borrowers,
tenants, contractors and security holders (“customers”), it is necessary for KSI to
collect personal information. Personal information is information or an opinion
that can identify an individual or from which the individual can be reasonably
ascertained.
The type of personal information that is collected depends on the dealings you
may have with KSI. Some examples of personal information that we may collect
include your name, address, telephone number and date of birth.
We collect personal information from you, which is reasonably necessary for KSI
to:
 Provide you with our products and/or services;
 Administer and manage those products and services; and
 Maintain your contact details.
We do not generally collect sensitive information about you. Sensitive
information includes information or an opinion relating to racial or ethnic origin,
political opinions, membership of a political association, religious beliefs or
affiliations, philosophical beliefs, sexual preferences or practices, criminal
convictions, membership of a professional or trade association or health
information. If we do collect sensitive information, we will ask for your consent
or otherwise in accordance with the law.
We generally try to collect personal information directly from you or your
authorised intermediaries. Personal information is typically collected on
application forms when you apply for our products or services. This information
is generally stored electronically.
At the time personal information is collected, KSI will take reasonable steps to
inform its customers about the purpose for which the information is collected,
the customers’ right to access the information and other matters contemplated
in the Australian Privacy Principles regulating collection of personal information.

Use and Disclosure of Personal Information
KSI is committed not to use or disclose personal information that it has collected,
other than in the manner contemplated within the Australian Privacy Principles.
In particular, KSI’s policy is not to use or disclose personal information other
than for the purpose for which it was collected or any permitted secondary
purpose (as contemplated by the Australian Privacy Principles). It is KSI’s policy
to obtain its customers’ consent before it uses information for a purpose or in a
manner different to the purpose or manner that was disclosed to its customer.
We may disclosure your personal information to an organisation providing
verification of your identity, including on-line verification of your identity where
we are required to do so by law, such as under the Anti-Money Laundering and
Counter Terrorism Financing Act 2006 (Cth);
We may verify your identity using information held by a Credit Reporting Body
(CRB). To do this we may disclose personal information such as your name, date
of birth, and address to the CRB to obtain an assessment of whether that
personal information matches information held by the CRB. The CRB may give us
a report on that assessment and to do so may use personal information about
you and other individuals in their files. Alternative means of verifying your
identity are available on request. If we are unable to verify your identity using
information held by a CRB we will provide you with a notice to this effect and
give you the opportunity to contact the CRB to update your information held by
them.
KSI’s Marketing Activities
It is important for KSI to maintain contact with its customers and potential
customers. That contact may involve the sending of advertising material through
the post or by email to existing and potential customers. In these circumstances,
it is KSI’s policy to comply with the stated purpose for which personal
information was collected. KSI’s existing and potential customers will always
have the opportunity to decline to receive further marketing material. If KSI
receives such a request KSI will update its records appropriately, within a
reasonable time.
Distribution of Information
KSI employs a number of related and unrelated service providers in the course of
its business activities. It is sometimes necessary for KSI to give its service
providers access to personal information held about its customers. In these
circumstances, it is KSI’s policy to require these service providers to comply with
KSI’s privacy policy, which includes compliance with the Australian Privacy
Principles. KSI does not intend on disclosing personal information to overseas
recipients.
Security of Personal Information
KSI will take reasonable steps to protect personal information that it collects and
ensure that the information is accurate. Secure servers are used to store
customer information, which are protected in secure environments by
passwords and security access IDs. KSI employees are required to maintain the
confidentiality of any personal information collected.

Access to and Changing Personal Information
KSI will, if requested to do so, give existing and potential customers copies of the
personal information that KSI holds about them. Before such information is
released, KSI will require reasonable proof of identity from the enquiring person.
Any requests for copies of personal information should be directed to KSI’s
Privacy Officer. (If no specific Privacy Officer is appointed the role will default to
the Compliance Officer.) KSI will respond to requests for access within a
reasonable period.
If any existing or potential customer wishes to update or correct personal
information held by KSI about them, KSI will do so on receipt of a written
request addressed to KSI’s Privacy Officer.
KSI’s Website
When KSI’s website is visited, the website may send “cookies” to the visitor’s
computer. Cookies are used in transactions over the internet for various reasons
including the maintenance of security. Cookies can also be used to monitor the
areas of a website that are visited. Visitors to KSI’s website who do not wish to
receive cookies should select the appropriate settings in their web browser.
Amendments to KSI’s Privacy Policy
This policy may be updated and amended from time to time, at KSI’s discretion.
This policy was last amended in February 2023.
Complaints and Contacting KSI’s Privacy Officer
If you wish to make a complaint about privacy, you should contact KSI’s Privacy
Officer using the contact details below. Your complaint should be made in
writing and include sufficient details of the complaint and any supporting
documentation or evidence. Our Privacy Officer will consider the complaint and
the steps that should be taken to resolve your complaint. We will deal with
complaints within a reasonable timeframe. If you are not satisfied with how we
have handled your complaint, you may contact the Australian Privacy
Commissioner.
All communications to KSI’s Privacy Officer should be addressed to:
KSI Investment Pty Limited Privacy Officer
404/53 Walker Street, North Sydney NSW 2060
Telephone: (02) 9955 8851